Terms of Use

Last updated: 19 May 2026 — Effective immediately.

These Terms of Use ("Terms") form a legal agreement between you and RIO ART NYC LLC ("TattooPro", "we", "us"). They govern your access to and use of the TattooPro mobile application (the "App") and any related services (together, the "Service"). By creating an account, downloading the App, or otherwise using the Service, you agree to these Terms.

If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old (16 in the EEA) and able to form a binding contract under your local law. If you use the Service on behalf of a business or legal entity, you represent that you have authority to bind that entity to these Terms.

2. Accounts and roles

Accounts are personal. You are responsible for all activity under your account and for keeping your credentials confidential. The Service supports two roles, selected on first launch: Artist (tattoo professional) and Client (person seeking tattoos). Some features are role-specific and clearly labelled in the App.

3. Acceptable use

You agree not to:

We may suspend or terminate accounts that violate these rules.

4. Subscriptions and in-app purchases

The Service is free to download. Some features require an active subscription, sold exclusively through Apple's StoreKit:

4.1 Available products

Prices may differ by region. The App always displays the price the App Store charges you before you confirm.

4.2 Auto-renewal disclosure (Apple-required)

4.3 Refunds

All purchases are made through Apple. Refund requests are governed by Apple's policy and must be submitted to Apple via reportaproblem.apple.com. We cannot issue refunds directly.

4.4 Restoring purchases

Tap "Restore Purchases" on the paywall or in Settings to recover prior purchases on a new device or after reinstalling.

5. User-generated content

You retain ownership of the content you upload (photos, messages, profile copy, financial records). You grant us a worldwide, non-exclusive, royalty-free license to host, store, and display that content solely as needed to operate the Service. You are responsible for having the right to upload anything you upload.

6. Artist–client transactions

The Service helps artists and clients communicate, schedule, and (for artists) track their finances. We are not a party to any tattoo or sales transaction between an artist and a client. Any agreement, deposit, payment, or service performed offline is solely between the parties involved.

7. AI features

AI-generated reply suggestions and forecasts are provided "as is" and may be inaccurate. You are responsible for reviewing any AI output before sending or relying on it. AI features require explicit consent the first time you use them; see our Privacy Policy.

8. Intellectual property

The App, our trademarks, logos, and the underlying software are owned by RIO ART NYC LLC and protected by U.S. and international intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or internal business purposes consistent with these Terms.

9. Termination

You may terminate at any time by deleting your account in-app. We may suspend or terminate access immediately if you breach these Terms, if required by law, or if continuing to provide the Service is no longer commercially viable. On termination your right to use the Service ends; sections that by their nature should survive (IP, disclaimers, liability, governing law, dispute resolution) survive.

10. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIO ART NYC LLC AND ITS OFFICERS, MEMBERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) US$50.

12. Indemnity

You agree to indemnify and hold harmless RIO ART NYC LLC from any claim arising out of (a) your content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third-party right.

13. Governing law and disputes

These Terms are governed by the laws of the State of New York, U.S.A., without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in New York County, New York, and you and we consent to the personal jurisdiction of those courts. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

Nothing in this section deprives a consumer of the protections of the law of the country where they reside.

14. Apple-specific terms

You acknowledge that these Terms are between you and TattooPro, not with Apple Inc. Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. To the extent any third-party beneficiary right exists, Apple is a third-party beneficiary of these Terms and may enforce them against you.

15. Changes

We may update these Terms. Material changes will be announced in-app at least 30 days in advance. Continued use after the effective date constitutes acceptance.

16. Contact

Questions? Email support@tattoopro.app or write to:
RIO ART NYC LLC
516 E 80th St, Apt 25
New York, NY 10075
United States